VoIP Telephony
What is VoIP?
VoIP (Voice over Internet Protocol) is a modern way to make phone calls using the internet instead of traditional phone lines.
Think of it like this: instead of your voice traveling through old copper wires, it travels over your internet connection – just like an email or a video call. This means you can make and receive calls from anywhere with an internet connection, using a desk phone, computer, or even a mobile app.
Why choose VoIP?
Switching to VoIP isn’t just about making calls – it’s about upgrading the way your business communicates. Here’s why more companies are choosing VoIP:
Cost-Effective
VoIP significantly reduces your phone bills, especially for long-distance and international calls.
Work from Anywhere
Whether you're in the office, at home, or on the move, VoIP lets you stay connected. Use your business number on a desk phone, laptop, or mobile app - wherever you have internet.
Scalable for Growth
Adding new users or locations is easy and affordable. VoIP grows with your business, without the need for extra hardware or complex installations.
Advanced Features
Enjoy powerful tools like:
- Voicemail to email
- Call forwarding and routing
- Auto-attendants and call menus
- Call recording and analytics
These features help you stay professional and responsive
Reliable & Secure
Modern VoIP systems come with built-in security, ensuring your calls are clear, private, and uninterrupted.
How does it work?
Tell Us What You Need
Let us know how many people need access to your phone system. You can then choose different plans (below) for different team members, depending on what each person needs.
Choose Your Add-Ons
Need to keep your existing number? Want longer call recording storage? Just let us know.
Add-ons include:
1. Number porting
2. Bulk storage for extended call recording retention (30 days included as standard in both plans)
Setup & Configuration
Once you’re happy with the plans selected, we’ll configure your VoIP system in partnership with our trusted provider. We’ll also tailor the setup to your team’s needs - like how calls are routed, who gets what features, and more.
Software Installation
We’ll install and configure the VoIP software for each user and provide clear, easy-to-follow guides.
Handover & Support
When everything’s ready, we’ll walk you through the system in a handover call - showing you how to use it, manage users, and get support when you need it.
Essentials Plan
Included in your Singularitee Subscription
-
Your Trusted Liaison:
You have a phone system in place through a third-party phone provider. We Assist you by handling:
- Support Requests
- Technical Communication
- Vendor Coordination
Advanced Plan
£9.50 + VAT per user/month
*initial onboarding fee applies
-
Cloud Phone System:
Your Complete phone system, hosted in the cloud for easy access and control -
Call Plan:
2000 minutes to any:
01/02 landline numbers
UK mobile numbers
03 UK prefix numbers -
Softphone App:
Make and receive business calls on your computer or mobile using our easy-to-use app -
Call Recording:
Record calls for training, quality assurance or compliance with 30 day retention. - Note - phone numbers are charged at £2 per number per month this is a business-wide cost, not per user.
Premium Plan
£14.50 + VAT per user/month
*initial onboarding fee applies
-
Cloud Phone System:
Your Complete phone system, hosted in the cloud for easy access and control -
Call Plan:
2000 minutes to any:
01/02 landline numbers
UK mobile numbers
03 UK prefix numbers -
Softphone App:
Make and receieve business calls on your computer or mobile using our easy-to-use app -
Call Recording:
Record calls for training, quality assurance or compliance with 30 day retention. -
Physical Handset Rental:
High-quality Yealink desk phone, professionally configured - Note - phone numbers are charged at £2 per number per month this is a business-wide cost, not per user.
To learn more about these services and how they can benefit your business, contact us to discuss further.
Don't miss out
Don’t miss out on this chance to review your IT expenses and boost your business efficiency.