IT business solutions built around your business, not ours
Is your IT helping you grow or just keeping you treading water?
Sound familiar?
Most Yorkshire business owners we talk to aren’t looking for a technology upgrade. They just want IT that works – quietly, reliably, without drama.
But somewhere along the way, IT became a source of stress instead of support. If any of these sound like your business, you’re in the right place.
IT that slows you down
You're spending time chasing support tickets, managing workarounds, or waiting on hold instead of running your business.
Security worries you can't fully ignore
You know cyber threats are real. You're just not sure if you're protected or where to even start.
Technology that hasn't kept up
Your business has grown. Your IT hasn't. The systems that worked for five people are starting to crack under the weight of fifteen.
You shouldn't need to know how it works. You just need it to work.
When something goes wrong and in business, something always does – you don’t want to wait. You want it fixed, quickly, by someone who actually understands your setup.
At Singularitee, our average response time is 11 minutes. Not hours. Not we’ll raise a ticket and get back to you.
And because we’re monitoring your systems proactively, most problems get caught before they ever reach you.
- 11-minute average response time: no hold music, no waiting around, just fast help from someone who knows your setup
- 98% same-day resolution rate: most issues are fixed the first time, by the first person who picks them up
- 50% fewer support tickets: because we proactively monitor your systems, so problems get caught before they reach you
You're already paying for Microsoft 365. Are you actually using it?
Most businesses we work with are using about 20% of what their Microsoft 365 licence can do. They’ve got Teams open in one tab and email in another and that’s about it.
Meanwhile, they’re paying for Power Automate, SharePoint, OneDrive, and tools that could save their team hours every week. They just don’t know how to use them.
We show you what’s possible, set it up properly, and make sure your team actually gets the benefit of the tools you’re already paying for.
Cyber threats don't only target big businesses. They target easy ones.
SMEs are targeted by cyber attacks just as often as large organisations and they’re often easier targets, because the defences aren’t in place.
The good news is that most cyber attacks are preventable. Not by spending a fortune, but by getting the basics properly in place: email security, multi-factor authentication, regular backups, and someone monitoring your systems.
We make sure you’re not the easy target.
- Email Security: The first line of defence against phishing and malicious links.
- Multi-factor authentication: A stolen password alone can't unlock your systems.
- Daily Backups: Even if the worst happens, you're not starting from scratch.
- 24/7 monitoring: We are watching your systems so you don't have to be.
IT that grows with your business
IT Tailored to your business
Your business isn't like anyone else's, and your IT shouldn't be either. We tailor everything to how you actually work.
Cloud-Based Infrastructure
Ditch the expensive on-site servers. Cloud-based systems are more flexible, easier to manage, and scale with you as you grow.
Fixed Monthly Cost
No surprise invoices. Our fixed monthly pricing means you always know what you're paying and you can add services as your needs change.
Proactive Management
We monitor your systems around the clock. If something looks like it's heading for trouble, we're on it before it becomes your problem.
Future Proof Technology
We don't just fix what's broken today. We make sure you're not facing the same problem in the future. Honest advice on what's worth investing in for your business.
Getting started is easier than you think
A lot of business owners put off sorting their IT because they assume it’ll be disruptive, expensive, or require weeks of meetings. It doesn’t.
Here’s how it actually works:
- We start with a conversation: A free, no-pressure chat to understand your business, your current IT setup, and where the pain points are.
- We tell you what we find: We'll give you an honest assessment of where you are and what we'd recommend. You decide what happens next.
- We handle everything: Once you're on board, we take care of the setup and transition with minimal disruption to your day-to-day. Your team keeps working; we do the heavy lifting.
- We stay on it: Our job doesn't end at setup. We're monitoring, maintaining, and supporting your systems as your business grows.
Your business deserves IT that feels effortless.
When your technology works for you, not against you, you can get back to building your business with confidence.
It’s just a relaxed 15-minute chat. No jargon, no pressure.