Remote work is an important component of every business, with more and more people taking up remote working for increased flexibility. However, with these more diverse working arrangements, businesses need robust tools and systems to keep their teams connected, productive, and secure. Microsoft 365 is a leading choice for enabling remote work, offering a suite of powerful tools like Teams, SharePoint, and OneDrive.
But to truly maximise its potential, having a dedicated managed IT service in place is essential. This blog will explore why managed IT services are the key to unlocking the full benefits of Microsoft 365 and how our Core+ Plan can ensure your Yorkshire business remains resilient and competitive.
The Value of Managed IT Services for Microsoft 365
How effectively Microsoft 365 is managed can make a significant difference to how well your remote teams operate. Although it’s a powerful platform, without proper maintenance and support, businesses risk experiencing downtime, inefficiencies, and security vulnerabilities. With a managed IT service, your systems can remain fully operational, secure, and optimised for your business needs. Let’s look at why managed IT services are an invaluable asset for Microsoft 365:
Minimising Downtime
Experiencing any length of downtime can leave catastrophic lasting impacts on productivity, revenue, and customer satisfaction for affected businesses. However, with a managed IT support provider monitoring your Microsoft 365 environment, threats can be identified and addressed before they cause issues that lead to disruptions. An online article reports that Britain is slow to adopt new tech due to poor implementation and many businesses lacking the right infrastructure and expertise.
When you partner with a trusted managed IT services provider, they ensure Teams is always accessible for meetings and can resolve SharePoint glitches promptly so your business and remote workers can continue to run smoothly.
Streamlining IT Maintenance
Keeping Microsoft 365 updated and fully functional involves regular maintenance, such as applying security patches, managing licences, and configuring settings for optimal performance. This can be a time-consuming task for internal teams, taking away their focus from critical business activities. However, with a managed IT service, these tasks are handled seamlessly. With, for example, our experts, your business is guaranteed automatic deployment of updates, routine health checks, and rapid resolutions of compatibility issues. This all contributes to a more efficient and worry-free IT environment for your business.
Enhancing Cyber Security
With the increase in remote work, there has also been an increase in cyber security risks. Robust security measures are essential for businesses with remote workers to ensure their employees don’t fall victim to increasing phishing attacks or malware. Managed IT services bolster your Microsoft 365 environment by implementing features like multi-factor authentication, data encryption, and advanced threat monitoring. Additionally, they conduct regular security audits and provide staff training to reduce the likelihood of human error, ensuring your sensitive business data remains protected.
Tailored Support for Your Business Needs
Every business uses Microsoft 365 differently to enhance different aspects and strengths of their daily operations. For instance, one business may rely on OneDrive for document sharing, while another may depend on Teams for seamless client communication. With managed IT support, you can align your Microsoft 365 configuration with your individual goals and operational needs.
At Singularitee, our team can set up custom workflows in Power Automate to enhance efficiency or optimise SharePoint permissions to ensure secure, role-based access to sensitive files. This personalised approach ensures your IT infrastructure works for you and not against you.
Empowering Yorkshire Businesses with IT Support
Working closely with Yorkshire businesses, we understand the challenges they face in managing their remote working capabilities. That’s why we’ve designed our Core Plan+, to provide comprehensive IT support for Microsoft 365 and cloud infrastructure.
Our Core+ consists of:
- Microsoft 365 Business Premium Licence Included: Access to Microsoft’s suite of applications to enhance the user’s productivity, collaboration, and security for your business.
- Microsoft Defender for Office 365: Defence against viruses, spam, unsafe attachments, suspicious links, and phishing attacks.
- Unlimited Remote Support: Access to our trained IT technicians via our helpdesk.
- Singularitee’s DocuLari Lite: A document management system configured on Microsoft SharePoint to store your company documents securely.
- Singularitee’s CyberLari Lite: Advanced security of your emails, data and devices.
- Singularitee’s EndpointLari Lite: Looks after the configuration, maintenance and updates of your devices and computer settings.
- Backup Lite: External backup of emails and company documents (90-day retention).
- Remote Management: So we can fix issues that relate to your software, endpoints and help end users by logging onto their devices if they need support.
- Enhanced 24/7 Monitoring with Automatic Escalation: Continuous monitoring of your critical infrastructure with automatic escalation, ensuring immediate attention of critical issues as they arise.
- Domain Management: Management and security of your primary domain
- Continuous Improvement Program (EVOLVE): Continuously enhancing our systems and services is essential for keeping your business’s technology up-to-date. By investing time in improvements and updates, we ensure that our solutions remain reliable, secure, and aligned with the latest industry standards.
We also offer a wide range of services to help your business continue its path to success, including cloud solutions, Microsoft Defender, and secure backups.
Unlock Remote Work Success
As remote work becomes a staple of modern business, having a dependable managed IT service is crucial for success. By partnering with us, you can ensure your Microsoft 365 environment is optimised, secure, and ready to support your remote teams. Its designed to reduce downtime, streamline maintenance, and empower your business to thrive – regardless of your working location.
Contact us today to learn more about our IT support in Yorkshire and how we can help your business succeed in the era of remote work.
