About Us
How Singularitee Can Help You
At Singularitee, our mission is to empower your business through seamless, proactive IT support and innovative solutions. Here’s how we can help:
Comprehensive IT Support
Support on Tap: Our clients love our super-fast response and resolution times. We provide the support you need when you need it, ensuring your business runs smoothly without interruptions.
Enhanced Security
Out-Shielding The Competition: Our security score is 50% higher than the average IT company. With our all-inclusive support, you can be confident that your business is protected against cyber threats.
Proactive Problem Solving
Living The Art of the Possible: We thrive on challenges. Whether it's a complex IT problem or a unique business need, we work diligently to create tailored solutions that meet your specific requirements.
Simplified IT Management
Tech so good, you don't even notice!: We ensure your IT infrastructure runs smoothly in the background, so you can concentrate on what you do best – running your business.
Innovation Made Simple
Feel IT Serenity: By managing your IT needs, we free you up to focus on growing your business and impressing your clients. Enjoy the peace of mind that comes from knowing your IT is in expert hands.
Scalable Solutions
Tailored to Your Needs: Whether you’re a small business or a growing enterprise, our scalable IT support adapts to your changing needs, providing consistent service and support as you expand.
Join us in our Unique Solution, the ITEE Way.
At Singularitee, we believe in a standardised approach that delivers exceptional results. Enter the ITEE Way, the cornerstone of our unique solution for small and medium-sized businesses like yours.
Where does the ITEE Way come from?
Our founder, Adam Bovan, observed during his time in the Royal Navy how a standardised IT infrastructure across all ships facilitated consistent and efficient service. He envisioned replicating this success for businesses, and thus, the ITEE Way was born!
What makes the ITEE Way so beneficial?
By providing all our clients with the same core IT foundation, we unlock a multitude of advantages:
- Quality and Reliability: The ITEE Way utilises a proven and reliable infrastructure, ensuring optimal performance for your business.
- Efficiency in Service: Our team is intimately familiar with your IT setup because it's the same one we manage for all our clients. This translates to quicker fixes, smoother updates, and a streamlined support experience.
- Reduced Risk: The ITEE Way prioritises stability and security. Our standardised approach minimises compatibility issues and potential vulnerabilities, keeping your data and operations safe.
The ITEE Way is based on three fundamental levels:
Level one
Level two
Level three
Using these levels enables longevity and continual order for your IT environment to thrive
Delighting Clients with a Fabulous Experience from Day One
At Singularitee, we’re passionate about exceeding expectations and creating a remarkable client experience.
The ITEE Way is the foundation for our exceptional client service. It allows us to deliver consistent, high-quality support while catering to your unique needs. We take pride in creating a positive and collaborative IT experience, right from day one.
Partner with Singularitee and discover the difference. Let us transform your IT experience from frustrating to fabulous, with the power of the ITEE Way by your side.
From the moment you partner with us, you'll discover the magic of the ITEE Way in action:
At Singularitee, our mission is to empower your business through seamless, proactive IT support and innovative solutions. Here’s how we can help:
Smooth Onboarding
Transitioning to Singularitee is a breeze. Our team works diligently to understand your unique business needs and seamlessly integrate the ITEE Way into your existing IT infrastructure. This minimises disruption and ensures a smooth transition to exceptional IT support.
The Power of Familiarity
The ITEE Way standardises the core IT foundation for all our clients. This familiarity allows our technicians to quickly grasp your specific setup, leading to faster resolutions, efficient troubleshooting, and a personalised support experience.
Proactive Communication
We believe in clear and consistent communication. You'll receive regular updates on your IT health, proactive guidance on potential issues, and timely explanations of any implemented solutions.
A Dedicated Team
You won't get lost in the crowd. At Singularitee, you'll have a dedicated team of IT professionals familiar with your business and the ITEE Way. This fosters a strong working relationship built on trust and understanding.
Focus on Your Success
Our goal is your success. By handling your IT requirements with efficiency and expertise, we free you to focus on what matters most – running your business and achieving your goals.
Meet our IT Team
We’re part of your team, working in the background to ensure your IT is spot on.
Adam Bovan
Managing Director
Adam will ensure that all technology provided to you is aligned with your business needs and implemented correctly.
Has Chauhan
IT Support
Has is an expert in IT, being able to share her knowledge and advice to help clients understand their full IT potential.
Stephanie Parker
Client Services Manager
Stephanie’s top priority is ensuring customer satisfaction through exceptional support and communication.
Jenna Rigg
ITEE Sales Consultant
Jenna is here to learn about your business, understand your needs and requirements for IT and discuss with you how our service can benefit.
Olivia May
ITEE Technician
Liv handles initial support requests and ensures smooth setups for new users and devices.
Lari Bot
Singularitee Robot and Mascot
Lari looks after Automation and has been designed to help the Singularitee team, and your business thrive in the ITEE world.
Join the Singularitee Team
Have a chat with us today
Connect with our IT experts and explore how we can help you achieve your goals. Have a chat with us today and discover innovative solutions for your business!