What is a Managed IT Services Provider?
Managed Services differ from traditional IT Support and break/fix in the way that we’re always there for you, working with you to continuously improve your businesses technology, rather than fixing things on a one-off. Meanwhile, we can work with your business on and off-site, in and outside of your hours, offering a solution that truly suits your needs as an organisation.
How can a Managed IT Services Provider Help Me?
You can get more done and stop worrying about IT.
One of our main mottos is that we make your IT ‘boring’. You may be thinking “But, IT is already a bit lacklustre”. What we mean by this is that it’ll no longer be the talking point of your office. You can focus on what you’re good at, whether that’s marketing, designing, administration or making really elaborate paper aeroplanes.
Having someone on hand to proactively look after your IT means that you no longer have to worry.
You know exactly what’s going out each month.
Whilst this may not apply to us all, here at Singularitee we offer you a fixed monthly plan. This means that you know exactly what you’re paying each month and what you’re getting for that hard-earned cash.
We’ve found that this is especially important to SMBs and SMEs, who have enough unpredictability with their incomings and outgoings without unexpected IT costs being added into the mix.
In the meantime, we’re usually more affordable than a fully-fledged IT department and bridge the gap for businesses who are established enough to need dedicated IT support, but don’t want the hefty price tag of employing a team.
You have less chance of business downtime.
By actively managing and monitoring your technology, you can avoid bigger – more costly – issues down the line. Our systems monitor your network 24/7 so that we can spot a problem before it even affects your team.
So, instead of waiting for something to happen and forking out a fortune to urgently fix it, you pay a monthly cost for us to keep things continually ticking over with a minor chance of any hiccups.
You have a dedicated and experienced advisor.
We don’t like to toot our own horns but, over the years, we have gained a lot of experience with what works and what doesn’t for businesses like yours.
When you hire a Managed Service Provider, you usually have a dedicated account manager who can help you with your existing IT, as well as take a proactive approach to improve the way technology works for you and your business.